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Onboarding & Customer Support

Our commitment to making your experience stress-free from day one
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Onboarding & Data Migration

Custom onboarding plans for every organization, including step by step account setup and data migration options.

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Planning Pod Academy

On-demand online courses that give you and your team the flexibility to learn the ins and outs of Planning Pod at your own pace.

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Help Center and Resources

Hundreds of articles and step-by-step guides for every Planning Pod tool.

Customer Support

With decades of combined experience, our seasoned support staff ensures that when you choose to partner with us, you're in the most capable hands. We understand the unique needs of event organizations and are dedicated to providing the attentive, tailored assistance you need, precisely when you need it.

• Live Chat Support (Mon - Fri)

• Email Support

• Dedicated Customer Success Managers

• Live Training Sessions

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Brittany S.

Customer Operations Lead
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Anna A.

 Data Migration Specialist
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Anna T.

Customer Success Manager
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Chris C.

Client Services Specialist